We want you to love your new purchase. But, if you are not completely satisfied, you may return merchandise by mail within 7 days from the date received for a full refund, minus shipping & handling. After the 7th day, the items become final sale and will not be accepted. NO EXCEPTIONS. Refund will be given in the original form of payment, including items received as gifts. Returned merchandise must be in NEW CONDITION, UNWORN, UNALTERED, UNWASHED, WITH TAGS ATTACHED AND MUST BE ACCOMPANIED BY RECEIPT FROM THE ORIGINAL SHIPMENT. All Sale items are final, non-returnable and non-exchangeable.
*Please note shipping & handling charges are non-refundable.
*Unfortunately there are no returns or exchanges on accessories, swimwear, undergarments, scarves, hats, belts, handbags, sunglasses, stationery and beauty products.
*We are unable to honor sale prices or promotions that starts after your new order has been placed.
*The shipping carrier you use to return merchandise (UPS, FedEx, etc.) is up to you, but we strongly suggest choosing a method that provides tracking information, as Closet Envy is not responsible for packages lost in transit. Therefore we strongly suggest insuring your package.
Please Ship Returns to:
5346 Haras Place
Ft. Washington, MD. 20744
Call us Mon-Sat. 10am-7pm EasternTime at 301-357-9311 or email questions to firstname.lastname@example.org and we’ll be happy to assist you.